Returns & Exchanges
At Salomon, we stand by the quality of our high-performance gear; if you are not fully satisfied, you can return your unused products within 30 days of receipt for a full refund. Items must be in their original packaging with all tags attached to ensure a smooth processing experience.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unused gear in its original box and include the printed return form before securely sealing the package.
Attach the Label
Download and print the prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.
Drop Off and Track
Deliver your package to the nearest authorized carrier location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing